Aged care at home

A home care physiotherapist at her front door

Stronger, steadier, and still at home. Strength, balance and confidence work for older adults in the hallway, on the back step, at the kitchen bench. Funded through Support at Home and Home Care Packages.

PHOTO — physiotherapist walking beside an older client in her garden

The home is the gym

For an older adult, the exercises that matter most are the ones attached to daily life: standing from that armchair, managing those three back steps, carrying tea from the kettle to the table. We treat in the exact spots where confidence has been lost — which is why home-based therapy works so well for this age group.

Sessions are unhurried. There's time to warm up, practise properly, rest, and talk through what's changing. Family members are welcome to sit in, and if they can't, they get a plain-English progress update every quarter and can email any time in between.

Falls: prevented, not just treated

One in three Australians over 65 falls each year, and a first fall often starts a spiral of fear and inactivity. Structured strength and balance training is what the evidence supports for breaking that cycle. Every aged-care client gets a falls-risk assessment, a progressive program, and practical home-hazard advice — the grab rail conversation happens with the actual rail, the actual step, the actual bathroom.

Jimmy's clinical background is exactly this work: years in Western Sydney hospitals across acute stroke, rehabilitation and geriatric care, plus APA Gerontology Physiotherapy Level 1 and Dementia Essentials training. It's the foundation the whole service is built on.

Comfortable with complexity

Care is available directly in Cantonese, Mandarin and Vietnamese. For an older person, a program explained in the language they think in is the difference between one that gets followed and one that gets politely ignored.

Arthritis on top of a heart condition on top of early memory loss is normal rather than exceptional for our clients. We're experienced with dementia care, post-hospital reconditioning, Parkinson's, stroke recovery and palliative support, and we coordinate with GPs, geriatricians and care managers so nothing falls between the cracks.

What a visit looks like

The practical details

Falls-risk assessed

Every client gets a proper falls-risk assessment and a progressive strength-and-balance program.

Family in the loop

A plain-English progress update every quarter, plus an inbox Jimmy answers himself, so sons and daughters aren't guessing.

Care team connected

We report to care managers and GPs without being chased — clean notes, on time.

Funding: Physiotherapy is classified as clinical care under Support at Home (the program that replaced Home Care Packages in November 2025) — meaning it's fully government-funded within your budget, with no participant contribution. Existing HCP clients were moved across without a reassessment, onto a transitioned classification funding the same amount their package did. We invoice your provider directly; you just book the visits. More on fees & funding →

Good questions

Asked all the time

What happened to Home Care Packages?
Support at Home replaced Home Care Packages on 1 November 2025. If Mum had a package she was moved across without a reassessment, onto a transitioned classification that funds the same amount her package did. Anyone receiving or approved for a package on or before 12 September 2024 also keeps grandfathered contribution rates under the government's no worse off principle. For physiotherapy the news is simpler: it's clinical care, which carries no participant contribution.
Will physio use up the whole budget?
Support at Home budgets are quarterly, and clinical care like physiotherapy is fully funded within them — no co-payment. We plan around a regular weekly visit, because strength and balance fade once the training stops, and we set the frequency against her goals and her budget together.
Mum has dementia — is home physio still realistic?
Often it works better at home than anywhere else. Familiar surroundings, one consistent physiotherapist, and routines built into the day she already knows. Jimmy holds Dementia Essentials training from Dementia Australia, and we adjust pace and communication to the person in front of us.
Can you start before the package or budget is approved?
Yes. Many families start privately during the wait and switch the funding over once it's approved — the changeover is one phone call on our side. Don't let the paperwork delay the recovery.
Ready when you are

Sound like the right fit?

Make a referral in about two minutes, or email info@jxphysio.com.au. Jimmy replies within one business day.