Fees & funding

Most of our clients pay little or nothing out of pocket

Under Support at Home, physiotherapy is clinical care and carries no participant contribution. NDIS plans usually cover it under Improved Daily Living. Here's each door, in plain English.

Support at Home

The main aged-care program (it replaced Home Care Packages in November 2025). Physiotherapy counts as clinical care — fully government-funded within your quarterly budget, with no participant contribution.

We invoice your provider directly. If Mum had a Home Care Package, she was moved across without a reassessment, onto a transitioned classification funding the same amount her package did.

NDIS — plan managed

Physiotherapy usually sits under Improved Daily Living. Our fees align with the NDIS Pricing Arrangements, so claims are clean.

We invoice your plan manager directly — you never handle a bill. Progress reports arrive in time for plan reviews.

NDIS — self managed

Same service, same pricing-aligned fees — with simple, claim-ready invoices emailed straight after each session.

Self-managed participants can use any qualified provider, registered or not. That’s exactly the flexibility we’re built for.

Private

No package and no plan yet. Many families start privately while they wait for a Support at Home budget or an NDIS access decision, then switch the funding across when it lands.

Private health extras may rebate part of the fee, depending on your cover.

Why we don’t publish a price list

Because for most of our clients the honest answer to “what does it cost?” is “usually nothing out of pocket” — the fee flows through Support at Home or an NDIS plan, aligned with the NDIS Pricing Arrangements. Quoting one number would be misleading for the majority and confusing for everyone.

What we promise instead: the fee for your situation, quoted clearly on the first phone call, before anything is booked. It includes travel, clinical notes, care-team communication and family updates. There are no add-ons, no cancellation traps, and no surprise items on an invoice.

One message settles it.Tell us your suburb and funding type, and we’ll give you the exact fee and how it gets paid. info@jxphysio.com.au, and we reply within one business day.
Fair questions

Money questions, straight answers

Is physiotherapy really free under Support at Home?
Physiotherapy is classified as clinical care under Support at Home, which carries no participant contribution — it’s fully government-funded within your quarterly budget when it’s part of your care plan. The budget is finite, so we plan the frequency against her goals: usually a regular weekly visit, with a home program doing the work in between.
Are you an NDIS registered provider?
No. We support self-managed and plan-managed participants, who are free to choose any qualified provider. Every JX physiotherapist is AHPRA-registered, insured and police-checked.
What does a visit cost privately?
Fees align with the NDIS Pricing Arrangements and Price Limits and include travel, notes and family updates — no add-ons. Email info@jxphysio.com.auand we’ll quote the exact fee for your suburb and visit type.
Does Medicare cover any of this?
Sometimes, partially. If your GP sets up a Chronic Disease Management plan, Medicare rebates a portion of up to five allied health visits a year. It rarely covers a full home-visit fee, but it helps — mention it on the first call and we’ll factor it in.
What about cancellations?
Life happens, especially with health in the mix. Give us a day’s notice and there’s no charge. If same-day cancellations start repeating we’ll ring you and work out a time that actually fits her week.
Still unsure?

Funding is our paperwork, not yours

Tell us your situation and we'll tell you which funding door applies, what it covers, and what you'd pay, if anything. Then you decide.

Ask for a 15-minute callContact us

Read more: Home Care Package physiotherapy · NDIS physio: your first visit