Ask, in about two minutes
A short form, or just call or email if that’s easier. Families, coordinators and GPs all welcome. No doctor’s referral needed, and asking books nothing.
Mobile physiotherapy, western & inner Sydney
The physiotherapist you’d choose for your own mum.At her front door.
Our physiotherapists bring unhurried, 1-on-1 care into your mum’s own home. The same physio each visit, getting to know her and keeping you in the loop on how she’s going.
Open 7 days, 8am–7pm· Guildford to Burwood & Liverpool
PHOTO — a JX physiotherapist helping a client stand from her armchair at home
AHPRA-registered physiotherapistsAustralian Physiotherapy Association memberSupporting self- & plan-managed NDIS participantsHome Care Package & Support at Home clients welcomeFully insuredPolice checked
What we do
How we can help
Getting stronger, steadier on her feet, and back to the things she had quietly stopped doing. All of it at home, where she is most comfortable.
NDIS physiotherapy
Goal-based therapy for self- and plan-managed participants of all ages, with progress reports your plan reviewer will actually read.
Learn more →Aged care at home
Strength, balance and confidence work funded through Support at Home and Home Care Packages.
Learn more →Gym, community & pool
Supported sessions at the local gym, the park or the pool — practising the exact things you want to get back to.
Learn more →Paediatrics
Play-based physiotherapy for children at home or school, working alongside teachers and therapy teams.
Learn more →Getting started
From first call to first visit, in three steps
No portals, no phone queues, no chasing. You start it; we carry it from there.
Jimmy calls you back
Ring the number and Jimmy picks up. Send the form and he calls you back within one business day, seven days a week. He listens, answers your questions, and matches your family with the right physiotherapist.
First visit at home
A relaxed first assessment, a clear plan in plain English, and a welcome kit to keep. The physiotherapist who does that first visit is the one who keeps coming back.
Staying in the loop
You won’t have to chase us
The hard part of arranging care from across town is not knowing how it is actually going. Three things you get without having to ask.
- The same physiotherapist every visit. Someone who knows her baseline well enough to notice when it shifts.
- A progress update every quarter. Plain English, written to be forwarded to the family or dropped into a plan review.
- Call or text whenever you want.You’ll get Jimmy, and you won’t have to explain who she is. Seven days, 8am to 7pm.
PHOTO — Jimmy Yip, professional headshot, warm smile
Meet Jimmy
Jimmy Yip — Founder & Principal Physiotherapist
After years in Western Sydney hospitals across acute stroke, rehabilitation and geriatric care, Jimmy started JX Physio in 2024 on one conviction: the best physiotherapy for older adults happens where they actually live. He still answers every call himself and stays across how every client is going.
“My rule is simple: every client gets the care I’d want for my own mum.”
- B. Physiotherapy, Western Sydney University · AHPRA registered · APA member · practising since 2020
- APA Gerontology Physiotherapy Level 1 · APA Neurological Physiotherapy Level 1
- Dementia Essentials — Dementia Australia
- Hospital background: Western Sydney Local Health District — acute stroke, rehabilitation and geriatric care
- Clinical educator for University of Sydney physiotherapy students
Care available in English, Cantonese, Vietnamese and Mandarin.
With every first visit
A small kit, left on the kitchen table
Every initial assessment includes a home safety kit. These are the first tools of the program, sized and chosen on the day, so the work can start before the second appointment:
- Non-slip socks — grippy soles for hard floors, sized on the day.
- A resistance band — matched to the first exercises in the plan.
- A printed falls-prevention & home-exercise guide — large print, plain English, made for the fridge door.
Included with every initial assessment. No conditions, no upsell.
PHOTO — welcome kit flat-lay: socks, band, printed guide
Falls-risk check
Is Mum or Dad at risk of a fall?
Eight questions, two minutes. These are the same screening questions we ask at a first assessment — answer honestly and you’ll know whether it’s worth a conversation.
This check is a guide, not a diagnosis. One in three Australians over 65 falls each year — most falls are predictable, and most are preventable.
Has there been a slip, trip or fall in the last 12 months?
A guide, not a diagnosis. If you’re worried today, call — we’re open 7 days.
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The people we answer to
Daughters, participants and coordinators — the three phone calls that matter most.
“Dad hadn’t left his chair without help since his fall. Three months of home visits and he’s making his own cup of tea again. Same physio every week, and I can ring any time to ask how he’s going. From two suburbs away, that’s worth a lot.”
“Other physios talked over me or straight to my support worker. My JX physio asks me what I want to work on, and my goals actually show up in the plan. We train at my gym, not some clinic across town.”
“I refer to JX because it makes me look good. Referral acknowledged the same day, first visit inside the week, and progress reports I can drop straight into a plan review. My families always come back happy.”
For support coordinators & case managers
Referring a client? We’ll make it easy.
You put your name on every referral you make — so we make sure nothing bounces back on you.
One reply, one person
A response within one business day, seven days a week, and one point of contact from your referral through to the first visit. That contact is Jimmy.
Notes you never chase
A written progress update every quarter, sent without being asked, so plan reviews aren’t a scramble.
Capacity across our patch
Physiotherapists experienced in NDIS and aged care, right across our patch, with no waitlist. And if we can’t cover a client properly, you hear that on the first call rather than three weeks later.
Refer a clientOr call 0449 918 993and we’ll take it verbally.
Worth a read
From our resources
Plain-English guides for families, participants and coordinators, written by the physiotherapists who do the visits.
Aged care funding
Using Support at Home for physiotherapy: a plain-English guide
Support at Home replaced Home Care Packages in November 2025 — and for physiotherapy, the news is genuinely good. What's covered, what changed, and how to get visits started.
Read the guide →Falls prevention
Winter falls-prevention checklist for Sydney seniors
Cold mornings, slippery paths, stiff joints and early darkness — winter stacks the deck for falls. A room-by-room checklist to un-stack it, from physiotherapists who see the aftermath.
Read the guide →NDIS
NDIS physio: what to expect at your first visit
Who turns up, what gets assessed, what to have ready, and how your goals end up written into the plan — a walkthrough of visit one, for participants and families.
Read the guide →Good questions
Things families ask us
Do you charge more than clinic physios?
A home visit costs more than the same appointment in a clinic, and most families still pay little or nothing out of pocket, because it is funded. Fees align with the NDIS Pricing Arrangements and are routinely covered by Support at Home and Home Care Packages. The fee includes travel, an unhurried session at home, and the reporting. You’ll be told the exact number on the first call, before anything is booked.
Which areas do you cover?
Sydney’s inner and western suburbs. We’re based in Guildford and travel east to Burwood and Drummoyne, south-west to Liverpool, west to Wetherill Park, and south through Bankstown. Home visits mostly, plus local gyms, pools and schools. If you’re not sure whether we reach you, check your suburbor call and we’ll tell you straight.
Do I need a doctor's referral?
No. Physiotherapists are primary practitioners, so you can book directly as a family member, participant or coordinator. If a GP or specialist is involved, we’re happy to keep them in the loop with a letter after the first visit.
Ready when you are
One short call, and it's off your plate
Tell us a little about your mum. We take it from there, and you get the same physiotherapist every visit.