Guides worth the cup of tea
Written by our physiotherapists, in plain English, for the people doing the arranging — families, participants and coordinators. No jargon, no scare tactics.
Can you choose your own physiotherapist on Support at Home?
You can ask for one. Support at Home calls it a third-party worker arrangement: your parent nominates the physiotherapist, and her provider has to agree to it. What that involves, and the 10% overhead to ask about.
6min read →How many physio sessions does your NDIS plan actually buy?
Nobody can answer that from the outside, but you can work it out. The number is already in the plan — here is what to subtract from it, and what to ask before booking.
6min read →Turning 65 on the NDIS: what changes, and the decision you can't undo
Nothing happens automatically at 65. But accepting aged care ends the NDIS plan permanently, with no review and no cooling-off period. What to weigh before deciding.
7min read →Five signs your parent's physio has stopped progressing them
Physiotherapy that has quietly become a visiting routine. What to look for, what to ask, and what good looks like when it is working properly.
6min read →Can you get free physiotherapy in Australia?
For an older parent, usually yes. The three doors that cover physiotherapy at no cost to her, what each requires, and which one is fastest.
6min read →Before she comes home from hospital: what to sort out on the ward
The discharge checklist for the adult child. What to ask while your elderly parent is still on the ward, what transition care covers, and the three things to fix in the house first.
7min read →What actually happens at a falls assessment at home
An hour, in her own lounge room, mostly watching her move. What a physiotherapist tests, what she should wear, and what you get at the end.
6min read →What is Improved Daily Living, and what can it actually buy?
Improved Daily Living is the Capacity Building budget most therapy sits in. What belongs there, what doesn't, and how to get physiotherapy funded from it.
6min read →What your physio's NDIS report should say, and when to ask for it
The NDIS guidance on therapy reports is written for providers, not participants. What a strong report contains, what a thin one looks like, and when to ask.
6min read →Muscle loss after 70 isn't just ageing
It has a name, sarcopenia, and it responds to training. Why strength fades faster after 70, what the Australian guidelines actually ask for, and why one visit a week can't deliver it.
6min read →My elderly mother won’t do her physio exercises
Refusal is usually specific rather than stubborn. What is behind it when an elderly parent won’t do their physio exercises, what works with memory loss, and when to stop pushing.
6min read →What can Mum get while she waits for Support at Home?
Standard priority waits an estimated 7 to 8 months. The pathway with no waitlist, what she can get in the meantime, and the 56-day deadline that catches families out.
6min read →Why does my elderly mother keep falling?
Repeated falls in an older parent are rarely bad luck. The usual causes, what the national data actually says about when falls happen, and what to do this week.
7min read →Why your parent is weaker after hospital than before they went in
A week in a hospital bed costs strength the illness didn't. What deconditioning is, why discharge checks miss it, and what actually rebuilds it at home.
6min read →Is personal care free under Support at Home?
Since 1 October 2026 personal care sits in clinical supports, so showering, dressing and medication help carry no participant contribution. What changed, and what didn't.
5min read →Is physiotherapy free under Support at Home?
Physiotherapy is clinical care under Support at Home, so there is no participant contribution. Two federal pages say so; the clinical supports list most families read leaves it off.
6min read →Home Care Package physiotherapy: what it costs now
Home Care Packages became Support at Home on 1 November 2025. Physiotherapy is now clinical care, so there is no participant contribution — she pays nothing toward it. What changed, and how to get visits started.
7min read →NDIS physio: what to expect at your first visit
Who turns up, what gets assessed, what to have ready, and how your goals end up written into the plan — a walkthrough of visit one, for participants and families.
5min read →Winter falls-prevention checklist for Sydney seniors
Winter doesn't raise the number of falls — it changes the hazards. A room-by-room checklist for Sydney homes, from physiotherapists who see the aftermath.
5min read →How to choose a mobile physio: seven questions to ask
Any provider sounds good on the phone. These seven questions — and the answers you should hear — separate a professional mobile physiotherapy service from a stretched one.
6min read →Stroke rehab at home: what the next six months should look like
Recovery doesn't stop at hospital discharge — that's where it changes gear. What good home-based stroke rehabilitation looks like, month by month, from a physio who worked in acute stroke wards.
6min read →Parkinson's and exercise: why physio at home changes the curve
Exercise is the closest thing Parkinson's has to a disease-modifying treatment — but only if it actually happens, week after week. How home-based physiotherapy makes the habit stick.
5min read →Ask us the question directly
Whatever you're weighing up, it's probably a two-minute conversation. Send it through and Jimmy replies within one business day.